Cruise industry embracing technology at last
- Health & Leisure
- Friday, 06 January 2017
In stark contrast to the manual practices of 15 years ago when most cruise vessels physically counted passengers on and off, more cruise ships now boast sensors and trackers that help crew members better interact with guests and ensure the passengers make the most of on-board facilities.
Carnival Corporation recently unveiled new 'concierge' technology ahead of launching it on the Regal Princess cruise ship.
Using it, doors to cabins will unlock automatically as guests approach and waiters will be able to pour a preferred drink without being asked.
Central to the technology is a small 'tracking medallion' that passengers wear or keep in their pocket.
It uses wireless technologies to communicate with sensors in the ship.
This will ensure that guests are given directions to their cabins, or can charge purchases without signing for them.
Carnival plans to expand the system to include its other vessels.