SIA acts to protect against turbulence

Singapore Airlines (SIA) has decided to change in-flight rules for passengers and crew after many of the 229 on flight SQ321 between London and Singapore suffered skull, brain and spine injuries when the plane hit turbulence. One man died and 43 remain hospitalised.
 
The plane made an emergency landing in Bangkok, Thailand, where dozens are still being treated in hospital.
 
“In addition to the suspension of hot beverage service when the seatbelt sign is on, the meal service will also be suspended,” the carrier said in a statement. 
 
“SIA will continue to review our processes as the safety of our passengers and crew is of utmost importance.”
 
Singapore Airlines calls its new rules a “more cautious approach”.
 
Seatbelts advice

The best advice when flying is to keep the seatbelt fastened when seated. 
 
Air safety experts say so-called 'clear air turbulence' is invisible to radar and more prevalent because of the climate crisis.
 
Keith Davis, an Australian passenger on the SIA flight, said: “It was absolute carnage, instantly. It was surreal. No warning.
 
“Before we knew it we were on the ceiling. And then bang, we’re on the floor. And you don’t know what is going on.”

Three hospitals

As of Saturday May 25, 43 passengers and crew from the flight remained hospitalised in three Bangkok hospitals. 
 
At Samitivej Srinakarin hospital, where 34 of the patients are, seven are in intensive care - three Australians, two Malaysians, one British and one New Zealander.

SIA acts to protect against turbulence

Singapore Airlines (SIA) has decided to change in-flight rules for passengers and crew after many of the 229 on flight SQ321 between London and Singapore suffered skull, brain and spine injuries when the plane hit turbulence. One man died and 43 remain hospitalised.
 
The plane made an emergency landing in Bangkok, Thailand, where dozens are still being treated in hospital.
 
“In addition to the suspension of hot beverage service when the seatbelt sign is on, the meal service will also be suspended,” the carrier said in a statement. 
 
“SIA will continue to review our processes as the safety of our passengers and crew is of utmost importance.”
 
Singapore Airlines calls its new rules a “more cautious approach”.
 
Seatbelts advice

The best advice when flying is to keep the seatbelt fastened when seated. 
 
Air safety experts say so-called 'clear air turbulence' is invisible to radar and more prevalent because of the climate crisis.
 
Keith Davis, an Australian passenger on the SIA flight, said: “It was absolute carnage, instantly. It was surreal. No warning.
 
“Before we knew it we were on the ceiling. And then bang, we’re on the floor. And you don’t know what is going on.”

Three hospitals

As of Saturday May 25, 43 passengers and crew from the flight remained hospitalised in three Bangkok hospitals. 
 
At Samitivej Srinakarin hospital, where 34 of the patients are, seven are in intensive care - three Australians, two Malaysians, one British and one New Zealander.