Qantas starts ghost flights payouts

BTN News
Tuesday, 02 July 2024

In line with the deal agreed with the Australian Competition and Consumer Commission (ACCC), Australia's national carrier Qantas has started offering compensation to passengers affected by its 'ghost flights' scandal.


Qantas flights scheduled to depart between 1 May 2022 and 10 May 2024 that were booked by customers after being cancelled by the airline will receive A$225 for domestic and trans-Tasman flights, and A$450 for international flights (on top of any other refund or alternative flight already offered).

The total bill is likely to be A$20 million paid to 86,000 customers, plus another A$100 million in penalties.

Qantas starts ghost flights payouts

BTN News
Tuesday, 02 July 2024

In line with the deal agreed with the Australian Competition and Consumer Commission (ACCC), Australia's national carrier Qantas has started offering compensation to passengers affected by its 'ghost flights' scandal.


Qantas flights scheduled to depart between 1 May 2022 and 10 May 2024 that were booked by customers after being cancelled by the airline will receive A$225 for domestic and trans-Tasman flights, and A$450 for international flights (on top of any other refund or alternative flight already offered).

The total bill is likely to be A$20 million paid to 86,000 customers, plus another A$100 million in penalties.